Frequently Asked Questions

Most patients do not need a referral, but some insurance plans require one. Check with your insurance provider.

Bring your insurance card, photo ID, list of medications, and, if relevant, prior dermatology records.

Yes, we accept HSA/FSA cards for eligible medical treatments. Cosmetic services are not typically eligible.

We accept most major insurances including Medicare. Please call for the most updated list.

Yes, we accept Medicare. However, we do not accept Medicaid.

We offer self-pay options and can provide estimates for visit costs before your appointment.

Yes, we provide flexible payment options for cosmetic treatments.

Medical visits address conditions like acne, eczema, or skin cancer and may be covered by insurance. Cosmetic visits are elective procedures aimed at appearance enhancement and are not covered.

Call our office or request online through our website. We offer convenient scheduling options.

Yes, our website allows online scheduling for both new and established patients.

We request at least 24 hours’ notice for cancellations to avoid fees.

We strive to offer timely appointments, often within a few days for urgent concerns. Mohs surgeries are prioritized for skin cancer.

Yes, we reserve limited slots for urgent conditions such as painful rashes, infections, or concerning growths.

Yes, for a limited number of conditions, secure video visits are available.

Your safety is our top priority. At Uderm, we follow strict infection-control protocols. All instruments are sterilized to hospital standards, treatment rooms are thoroughly cleaned between every patient, and high-touch areas are disinfected throughout the day. Hand sanitizer is available in every room, and we follow all CDC and state health guidelines to ensure a safe, comfortable visit.